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desvanrumor (verified owner) –
I bougth two items.
The product arrived in good condition, well-packaged and undamaged. It’s also really cute.
But why didn’t it come with the pre-order benefit it was supposed to include? I’d like to know why.
I’m disappointed that the POBs weren’t included.
BakBak –
Hello Bakbaker 👋 Thank you for your review! We’re glad the product arrived in good condition 😊 Regarding the POB, the Inclusions section on this product page lists only the UFUFY Plush and a Bak Bak Gift, no pre-order benefit was included for this item. We always recommend checking the Inclusions section before purchasing so you know exactly what to expect ✅ With care, Bak Bak K-Store 🌟
desvanrumor (verified owner) –
I make a second review because I bought two items.
My review abouf the second item I bougth is the same the first item.
The product arrived in good condition. It’s also really cute.
But they don’t come with the pre-order benefit it was supposed to include
I’m disappointed that the POBs weren’t included. 😭
BakBak –
Hello Bakbaker 👋 Thank you for your second review! We’re happy to hear this item also arrived in good condition 😊 As mentioned, the Inclusions section on this product page does not list any POB for this product. Everything you receive is always detailed in the Inclusions section before checkout. We hope you enjoy your UFUFY plushies! 🩷 With care, Bak Bak K-Store 🌟
ana.wiccy (verified owner) –
I got my BbokAri and it’s super cute! I thought it was going to be a slightly larger doll but the size ended up being appropriate to carry around on my purse or backpack.
It did take a longer time to arrive than expected and stated in the product’s description, but upon contacting the BakBak’s customer support, they replied super quickly and explained the reason for the delay. Everything was neatly wrapped and arrived in mint condition, thank you!