Have you heard about

Our Loyalty Program

How can i start with BB Coins?

By registering on our site you already become part of our loyalty program, BB Coins.

On your first order the BB Coins will be credit on your account after the order is completed πŸ“¦

After you received your order, you can review all products from your order and collect Extra BB Coins πŸ“

By collecting BB Coins, you can level up, and have lots of benefits 🎁

From the Debut level you can redeem your BB Coins and have discount in your order πŸ’Ά

Now you can enjoy our BB Experience and all benefits that our store provides πŸ₯³

Our Levels & Benefits

0 - 499 BB Coins

  • Redeem BB Coins (x)
  • 10€ = 5 BB Coins
  • 1 x BB Coins

500 - 4.999 BB Coins

  • Redeem BB Coins (βœ”)
  • 10€ = 10 BB Coins
  • 2 x BB Coins

5.000 - 11.999 BB Coins

  • Redeem BB Coins (βœ”)
  • 10€ = 15 BB Coins
  • 3 x BB Coins
  • 1 x 5€ Coupon

12.000 - 49.999 BB Coins

  • Redeem BB Coins (βœ”)
  • 10€ = 20 BB Coins
  • 4 x BB Coins
  • 1 x Free Shipping Coupon
  • 1 x Mystery Photocard (official)

50.000 BB Coins

  • Redeem BB Coins (βœ”)
  • 10€ = 25 BB Coins
  • 5 x BB Coins
  • Exclusive Giveaway (signed albums, merch, photobooks)
  • 2 x Free Shipping
  • 1 x Merch Product (up to 15€)

F.A.Q.

What is BB Coins?

BB Coins, also called Bak Bak Coins, are the points of our Loyalty Program, that can be converted into a direct discount on your order. According to your BB Coins points history (Total Collected), you will be assigned to a Level.

Is there any requirement to use my BB Coins?

Yes, but it's simple. BB Coins can only be redeemed if your account meets all the following conditions:

  1. Is on level 'Debut'Β or higher;
  2. Have a minimum balance of 300 BB Coins;
  3. And the minimum cart amount needs to be 15€.
How do I use my BB Coins?​

If you want to use your BB Coins in a order, just enter the amount of BB Coins that you would like to use in the check-out page and click 'APPLY BB COINS'.

When will I receive my BB Coins?

After the order has been delivered, the order status will be shown as completed, and the BB Coins will be credited to your account. This process can take up to 48 hours.

How can I earn BB Coins?

BB Coins can be earned with every purchase made on our site. In addition, Bak Bak K-Store can offer BB Coins through other activities under our Loyalty Program, such as:

  • When you register as a new user
  • When you submit a review on the product you purchased
  • On your birthday
  • Golden Ticket (Limited time offer)
  • PurchasesΒ 
How much BB Coins can I earn?
  • 10 BB Coins - Register as a new user
  • 20 BB Coins - Review the product you purchased
  • 10 BB Coins - Birthday
  • 10 -30 BB CoinsΒ - Golden Ticket

The amount of BB Coins earned per purchase depends on the value of the products and your account level.

  • 1 BB Coin per 2€ Β - Trainee
  • 2 BB Coins per 2€ Β - Debut
  • 3 BB Coins per 2€ Β - Rookie
  • 4 BB Coins per 2€ Β - Veteran
  • 5 BB Coins per 2€ Β - Legendary
I am Rookie - How can I redeem the 5€ Coupon?

After you achieve the Rookie Level, you can ask us by e-mail (contact@bakbak.eu), your coupon code.Β 

You can receive only 1 single-use coupon.

I am Veteran - How can I redeem the Free Shipping Coupon?

After you achieve the Veteran Level, you can ask us by e-mail (contact@bakbak.eu), your coupon code.Β 

You can receive only 1 single-use coupon.

I am Veteran - How can I redeem the Mystery Photocard?

After you achieve the Veteran Level, you can ask us by e-mail (contact@bakbak.eu), your coupon code for the Mystery Photocard.

You can receive only 1 single-use coupon.

I am Legendary - How can I redeem the Free Shipping Coupon?

After you achieve the Legendary Level, you can ask us by e-mail (contact@bakbak.eu), your coupon code.Β 

You can receive only 1 coupon that can be applied in two different orders.

I am Legendary - How can I redeem the Merch or K-Pop Supply Product?

After you achieve the Legendary Level, you can ask us by e-mail (contact@bakbak.eu), your coupon code.Β 

You can receive only 1 coupon valid for 1 product up to 15€ under the Merch or K-Pop Supply categories.

I am Legendary - How can I participate on the Exclusive Giveaways?

After you achieve the Legendary Level, you will be automatically eligible to participate in all Bak Bak's Exclusive Giveaways.Β 

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