Contact Us: Welcome to Bak Bak K-Store

We're here to assist you with any questions, concerns, or feedback you may have about our K-Pop products and services.

Ways to Reach Us

Email: help@bakbak.eu

For general inquiries, order status updates, and customer support We aim to respond within 24 business hours

Social Media

Follow us for the latest updates, promotions, and K-Pop news!

Help Center

Before contacting us, please check our Help Center page for quick answers to common questions.

Business Info

Customer Support Hours​

Our dedicated support team is available:
Monday to Friday: 13:00 to 16:30 (Portugal time)

Closed on weekends and public holidays

Business Inquiries

For partnership opportunities or business-related questions, please email:

partnership@bakbak.eu

Store Location

BAK BAK K-STORE is based in Portugal, Europe. We currently operate as an online store only.

Can't find a specific product?

Request a Product

Access the form and tell us more about the product you want, and we'll see what we can do.